Mission Statement
To provide a high quality, family friendly, and affordable experience which caters to all ages; an organization which values community responsibility and seeks to be thought of with pride and honor while giving back to the city of Springfield and youth organizations; an organization who values their staff and players and gives them the tools and experience to succeed well beyond the baseball diamond; lastly, we strive to satisfy needs of all customers to ensure they are experiencing the RiverHawk way.
Vision Statement
To excel in the Magic of Baseball, provide a positive atmosphere for friends and families to enjoy and create lifelong memories. Baseball is America's pastime and protecting that image is crucial to future of this great game. Delivering innovative, affordable, exciting and quality experiences that will be passed to future generations is our goal each and every time our fans step into the ballpark.To take the lead in community involvement and give back with charitable acts and remember above all, it is about the kids.
“The company vision had become a laboratory creation, built to satisfy us, not our customers”
Langeler, G. H. (1992). The Vision Trap. Harvard Business Review, 70(2), 46-55.
